Follow these steps for a reliable sign-in experience, whether you use a desktop or a mobile device.

1. Open the official Coinsquare login page: Type the URL yourself or use a bookmark. Avoid clicking unknown links in emails or social media.
2. Enter your email: Use the email address associated with your account. This is also how recovery and alerts are sent.
3. Type your password: If you use a password manager, let it autofill to reduce typos.
4. Complete additional verification: Depending on your settings, you may be prompted for 2FA, device confirmation, or biometric unlock on mobile.
5. Review device prompts: If a new device is detected, you may receive an email to approve the login.
6. Enter the dashboard: After successful authentication you'll land on your portfolio overview and can proceed with trades or transfers.

If you can't remember your password, use the Forgot password link to receive a reset email. If you don't receive it, check spam/junk folders and verify the email address you registered with.

2FA is one of the most effective defenses against unauthorized access. Coinsquare supports (or encourages) TOTP authenticator apps and sometimes SMS as a fallback — prefer an authenticator app for better security.

• Authenticator apps: Use Authy, Google Authenticator, Microsoft Authenticator, or any TOTP app. These generate time-based codes that change every 30 seconds.
• SMS codes: Convenient but less secure due to SIM swap and interception risks; use only if no other option exists.
• Hardware security keys: If supported, devices like YubiKey provide phishing-resistant authentication and are ideal for high-value accounts.

When you enable 2FA, store backup/recovery codes in a safe place — a password manager or a physically secured note. Losing access to your 2FA device without recovery options can complicate account recovery.

Protecting your Coinsquare login is ongoing work. Use this checklist to reduce risk.

• Unique, strong password: Generate a long passphrase (12+ characters, mixture of words and symbols) and never reuse it across services.
• Password manager: Use a reputable password manager to store credentials and 2FA recovery codes.
• Enable 2FA: Prefer TOTP apps; consider hardware keys if available.
• Be wary of phishing: Don’t click links from unsolicited emails. Confirm sender addresses and hover over links to inspect targets. When in doubt, open the exchange by typing the URL directly.
• Keep software updated: Maintain current OS, browser, and device firmware. Security patches close exploitable holes.
• Use secure networks: Avoid public Wi-Fi for sensitive actions — use a trusted mobile hotspot or a VPN you control if necessary.
• Monitor account activity: Review login history, withdrawal addresses, and authorized devices periodically.
• Limit API keys: If you create API keys for trading bots, restrict them to required permissions and IP ranges; never enable withdrawal permissions unless absolutely necessary.

After signing in you’ll typically see:

• Portfolio summary: Current balances in supported cryptocurrencies and fiat.
• Order history and trade panel: Open orders, trade fills, and interfaces for market/limit orders.
• Funding and withdrawal options: Deposit addresses, bank transfer instructions, and KYC/AML documentation status.
• Security center: 2FA settings, device management, and session logs.
• Documents and tax reports: Downloadable statements for accounting and tax filing.

Before placing trades or withdrawals, confirm network fees, minimum withdrawal amounts, and any pending verification requirements for fiat transfers.

Coinsquare users usually fund accounts via bank transfer (EFT/ACH/wire) or crypto deposits. Each method has its own timelines and potential fees.

• Fiat deposits: Bank transfers may take 1–5 business days depending on institution and currency. Verify exact instructions and reference codes to avoid processing delays.
• Crypto deposits: Send only supported tokens to the correct network and address. Sending a token over the wrong chain can result in permanent loss.
• Withdrawals: Withdraw to whitelisted addresses when possible. For fiat, confirm banking details and expected settlement times.
• Verification status: Many funding actions require KYC verification. Complete identity checks early to avoid interruptions at critical moments.

Always perform a small test transfer when sending large amounts to a new address or bank account to confirm the destination is correct and that funds arrive as expected.

Exchange and custody fees can materially affect your returns. Typical fees to expect:

• Trading fees/spreads: Maker/taker fees or built-in spreads on market orders.
• Deposit/withdrawal fees: Bank wire fees, network gas fees for crypto withdrawals, or minimums for fiat moves.
• Conversion fees: If the platform performs automatic fiat/crypto conversions, those may include margins.

Review the fee schedule available in your account or support documentation. For high-frequency or large trades, calculate cumulative fees beforehand and consider limit orders or alternative routing to reduce slippage.

Here are frequent issues and fast fixes you can try before contacting support.

Forgotten password

Use the Forgot password flow. If the reset email doesn’t arrive, check spam folders, verify you used the correct email, and confirm your mail provider is not blocking messages.

2FA code not accepted

Sync the time on your authenticator app (most apps provide a time correction feature). If you used SMS, request another code and consider switching to a TOTP app.

Account locked after failed attempts

Wait the cooldown period and follow the platform’s account recovery steps. In some cases, you’ll need to verify identity documents to regain access.

New device or location prompts

Approve the login from the email or authorized device. If you don’t recognize the activity, lock the account and contact support immediately.

Deposits not credited

Confirm transaction hash (for crypto) or bank reference. Check verification status and any deposit limits or holds that may delay crediting.

Exchanges collect personal data for regulatory compliance. Keep in mind:

• Complete KYC (know-your-customer) checks are standard; provide accurate information to avoid disputes.
• Review the platform’s privacy policy to understand data retention, sharing with third parties, and legal obligations.
• Minimize public exposure by not sharing account details, balances, or trade strategies publicly.

Whether you’re an active trader or a long-term holder, disciplined practices reduce risk and simplify accounting:

• Use cold storage for long-term holdings: Keep only what you need on exchange accounts for trading or liquidity. Transfer long-term assets to hardware wallets you control.
• Maintain clear records: Export trade history and deposit/withdrawal logs regularly for taxes and audits.
• Reconcile addresses: Whitelist withdrawal addresses and verify recipient addresses for large transfers.
• Plan for emergencies: Have an inheritance/access plan for crypto keys and access credentials (securely and legally documented).
• Stay informed: Crypto infrastructure and regulations evolve; check official announcements and community channels for updates affecting access, tokens, or networks.

Reach out to support when:

• You cannot regain access through password reset and 2FA recovery options.
• There are unauthorized withdrawals or suspicious trades.
• Large deposits or withdrawals are delayed without clear status.
• You need help with account verification, tax reports, or legal requests.

Use the exchange’s secure support channels (in-platform messaging or official support portal). Avoid sharing sensitive credentials over email or social media.

• Are you on a secure network (no public Wi-Fi)?
• Is your authenticator app available for 2FA?
• Do you have access to the email address registered to the account?
• Are you using a password manager to autofill credentials safely?
• Have you reviewed recent account activity for anything unusual?

Taking a few extra seconds to confirm the environment and authentication factors reduces the chance of losing funds or exposing private keys and credentials.